INLAND COMMUNITY BANK IS NOW MORE SECURE

INTRODUCING MULTIFACTOR AUTHENTICATION

Inland Community Bank, N.A. is working hard to add additional security measures to our online banking services so that our customers have the confidence that their information is being protected.

ICB has added an additional layer of security that changes the way you log into our internet banking service. Multifactor Authentication (MFA) provides even greater levels of protection against fraudulent attacks such as phishing, spoofing, key logging and identify theft. All users are required to select challenge questions and answers, and select a personal description for your image that is only known by you. Each time you log in thereafter, the image will appear to verify to you that you are on the official ICB website before entering your password. You will not have to select a new password during this process.

The final level of the new security is the authentication of your computer. ICB has the ability to recognize the computer or computers from which you usually log on. If our system detects a suspicious login due to an unfamiliar computer, it will automatically present you with challenge questions that were previously selected.

First Time MFA Login Experience

Step: 1 Login using your User ID.

Step: 2 Create a personal description to the image that appears.

Step: 3 Select your challenge questions and provide your answers.

Step: 4 Select whether to register this computer.

Note: Only register personal computers that you frequently use and are not available for public use.

Step: 5 Select Submit.

The next time you log onto our eCom or eCorp internet banking services, ICB will recognize you and display the image and personal description you selected. If we don’t recognize the computer you are using to log in, we will ask you to answer one of the security questions you previously created. After completion of the steps above, if you don’t see the image you selected, exit the site immediately and notify the bank.